Final Motive - Blog » Recent Issues

Chat is being Upgraded

ben — Thu, 28 Aug 2008 22:16:13 +0000

The chat is being upgraded for the next couple days so the availability
will be off and on. Just go try it if ya get in have a blast if not,
just keep trying.

The chat server itself has to be restarted after every change and fix so that is why is off and on.

- FM

Internet Connection Issues

ben — Tue, 19 Aug 2008 16:35:25 +0000

The internet was experiencing a bit of an issue earlier today which cause a lot of people to not be able to connect to our games. These connection issues were not from our servers but from somewhere outside of our hosting building. Our hosting provider rerouted some of our ips to get around the issue until its fixed.

We apologize for any issues, we just wanted to tell you its seems to be ok now.

Odd times in hospital for some games

ben — Tue, 12 Aug 2008 15:50:15 +0000

We had an unscheduled server restart today that skewed the times a bit everything should be fine with the odd times in the prisons and hospitals.

Thanks
-FM

Mythic Hero Battle - Upgrades Suspended

Sapph — Fri, 18 Jul 2008 18:45:52 +0000

Until further notice, please do not attempt to purchase upgrades for Mythic Hero Battle. The system will not deliver the purchases. Players who have attempted to make a purchase in the last seven days can obtain a refund by contacting us via the helpdesk. I’ve posted an announcement on the Mythic Hero Battles forums but current server issues are keeping me from sending a mass mail within the game, and some players who aren’t familiar with our network will inevitably question the truthfulness of the announcement. Please pass the word on to other Mythic Hero Battle players so as to save your fellow players a hassle.

Thanks,

Sapph

Hospital stay, stats refrshing and other hanging/lag issues

ben — Thu, 26 Jun 2008 19:54:31 +0000

We know the games have been experiencing some odd hanging issues such as extended hospital stays and stats refreshing slowly or not at all.

We would first off like to extend our deepest apologies for these delays and game play interferences. We understand that this is very frustrating and hinders your time on our games.

Step one in the process was adding a new file sharing system to the web server. If you haven’t noticed in between hangs up that the sites are moving and processing pages much faster and things are moving along that front quite well.

Second step is to restructure certain tables in the databases to reduce the amount of information stored and to help streamline the accessing to this information. We are in the process of taking out the non essential information to help reduce the amount of info included in queries for users. This will help speed up processing of data that is used to display on certain pages pertaining to users info. (i.e. the profile page and forums) The main culprit in this is the signatures fields along with a few other non essential fields. We know this may not mean much or anything at all to some of you, but the bottom line is we are aware and are working on a fix for the issues.

We will being putting these fixes to all games over the next few days to a week. We know we have asked for a great deal of patience from you, but please bear with us as we are trying to sort these issues out as quickly as possible.

Thank you for your continued support.

The Final Motive Team

Bugs and Gitches Update

ben — Fri, 20 Jun 2008 14:17:53 +0000

We have fixed a few bugs and glitches that were being experienced in PQ after the map introduction. For a full list and updates please see the relative forum thread pertaining to these issues. We are still currently working on the last few listed items so please be patient.

Thanks again for all your posting and help with these issues. We will update you as we check off the list.

Vile City Data Base Server Update

ben — Fri, 13 Jun 2008 19:46:20 +0000

We will be updating the data base server software to hopefully limit or erase all of the lag and “stuck” feeling you have been experiencing. We will be down for 5-20 mins will this update happens.

New Game is up and running!

ben — Sat, 07 Jun 2008 15:03:27 +0000

We have unveilled a name game toady called Biocide City. It is a post nuclear war devestated city 600 years in the future. Great fun and new features! Come check it out.

We are experiencing a little server issue at the moment with biocide but it will be straightened out today so if ya can come sing up and start new adventure at www.biocidecity.com

Helpdesk/Support Update

Sapph — Wed, 07 May 2008 02:41:25 +0000

There have been some delays over the last 30 days in response time/level of service on the helpdesk due to the billing administrator being out sick, along with the server move and some software issues. The remaining staff has worked tirelessly trying to keep up but some issues could not be resolved by anyone else. The server move is complete, the software issues resolved and Sapph is back to work and catching up on outstanding tickets with the help of the rest of the staff. The normal two day turn around should resume in the next 7 days at most. Thanks for being patient while we clear the backlog.

VileCity House Update

ben — Wed, 09 Apr 2008 02:25:09 +0000

The server is going down so we can update the housing prices.
A mass mail explaining everything went out and an announcement was made.