How do I contact you for help? - Powered By Kayako SupportSuite

08 Sep 2010

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	How do I contact you for help?

Solution Please search our knowledgebase for a resolution to your issue before contacting our staff.

For assistance in-game with:

lost items, cash or points
account sales and transfers
reports of suspicious activity such as cheating or scamming
questions about general game play
requesting assistance with harassing communications or behaviors
reports of rule violations on our forums, message systems or in game-play

you should contact a moderator in-game for assistance. Moderator's names are in Royal Blue.
Please do not contact an administrator in-game. Go through the moderators first. They will escalate your request to an admin when necessary.

Contact information for moderators in each game can be found here:
Mafia Battle 1925
Mafia Battle 1955
Pirate Quest
Vile City

Mythic Hero Battle users should submit a support ticket

To contact support personnel for assistance with:

purchases you have made for your account
appealing a ban or a freeze
technical support regarding issues using our sites
resetting a lost password or login name

you can either submit a support ticket or email us for support.

Assistance with any issue not specifically outlined here should be handled by submitting a support ticket

Article Details

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Created On:

14 Feb 2008 04:26 AM